Welcome to Zaya Journeys. We are committed to protecting your privacy and ensuring you have a safe experience on our website and through all of our travel and event services. This Privacy Policy explains how we collect, use, and protect your information when you interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address

  • Travel preferences, event details, and booking history

  • Payment information (processed securely via third-party providers)

  • Communications with us (e.g., emails, inquiries, feedback)

  • Usage data such as IP address, browser type, pages visited, and time spent on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and manage travel bookings and event services

  • Personalize your experience and deliver relevant recommendations

  • Communicate with you regarding inquiries, confirmations, updates, or marketing offers (if subscribed)

  • Improve our website, services, and customer support

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted service providers and partners who assist us in delivering our services (e.g., hotels, tour operators, payment processors)

  • Legal authorities, if required by law or to protect our legal rights

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including for legal and accounting obligations.

5. International Transfers

As Zaya Journeys operates worldwide, your data may be processed in countries outside your own. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data where applicable

  • Withdraw consent for marketing communications

To make any such request, contact us at [email protected].

7. Opt-Out Instructions

If you no longer wish to receive marketing communications from us, you may:

  • Click the “Unsubscribe” link at the bottom of our marketing emails

  • Email us directly at [email protected] with “Unsubscribe” in the subject line

Please note: transactional emails related to bookings or service updates may still be sent, even after opting out of marketing.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or your data, please contact us at:

Email: [email protected]